Peter
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Activity overview
Latest activity by Peter-
Peter created an article,
What is Bundl?
Bundl is a new technology platform, created and managed by Sound Travel Group Ltd. You can now bundl tickets with your own choice of hotel stay. Dynamically bundling and securing your own fuller ev...
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Peter created an article,
I have contacted the hotel and they do not have my name, why is this?
All rooms are initially booked with our partner hotels under the group booking name 'Bundl Travel', hotels will have access to your booking details from 14 days pre arrival. If you would like to ar...
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Peter created an article,
What happens in the event of industrial action affecting travel?
All packages are non-transferable and non-refundable as per the terms and conditions of the sale. If you are travelling within the UK to the event please contact us and our team will be able to adv...
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Peter created an article,
When will my tickets arrive?
If you booked direct on Bundl, e-tickets will be available no later than 14 days before the event takes place. We will email you to let you know these are ready to download. If you booked with a p...
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Peter created an article,
My friend transferred the tickets through Ticketmaster, why haven't I had any updates on the hotel yet?
Bundl only receive the original booking names from the time of purchase, we do not get any further updates when you use the transfer option in the Ticketmaster app, or if you amend a name in your a...
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Peter created an article,
Do you need the rest of my parties names?
We only require the name of the lead guest, however if you have more than one room booked and will be checking in separately, submit a general request through our support site and we'll update the ...
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Peter created an article,
Does my package include transport to the venue?
Our packages do you not include transportation at this time. You can view details of the popular travel routes within your package confirmation in your account area.
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Peter created an article,
I need special access for my tickets
Please contact us before you make your purchase so we can assist you with sorting out your tickets. If you are in need of special access and you have already purchased your tickets. Please send thr...
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Peter created an article,
How do I amend the name on a booking?
You can amend the name of the lead guest on your booking up to 15 days prior to your check in date. Please submit a request within our support centre with your full name, the email that you used to...
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Peter created an article,
Is it possible to change the date of a package?
Date changes may be possible depending on the event that you have booked, please contact your ticketing agent directly to see what is possible or if you purchased via Bundl, please send a request t...